Privacy Policy & SMS Consent Notice

 

ATMSI: Advance Telemessage Service, Inc – Answering Service & Text Messaging

We value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you communicate with us through our answering service and choose to receive text messages (SMS) from us.

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Information We Collect

When you contact us or opt in to receive text messages, we may collect:

• Your name

• Your company name and title

• Phone number

• Email address (if provided)

• Appointment or service-related information

• Message content and communication preferences

• IP Address, browser type, and device data collected automatically for analytics and security

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How We Use Your Information

We use your information to:

• Provide answering services and full your requests. 

• Communicate with you regarding inquiries, updates, and free trial offers. 

• Improve our website, services, and customer support

• Ensure compliance with HIPAA and other security standards where applicable

• Send reminders or important service updates

• Provide customer support through our answering service

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SMS/Text Messaging Consent

By providing your mobile phone number and opting in, you consent to receive text messages from ATMSI

• Message and data rates may apply.

• Consent is not a condition of receiving services.

• You may opt out at any time by replying STOP to any message.

• For assistance, contact us directly at 413-493-3600 or email info@atmsi.net

 

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may only be shared with authorized staff who provide answering services; third party service providers under confidentiality agreements; legal authorities, if required by law. 

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Data Security

We follow strict security and HIPAA compliance standards to protect your information from unauthorized access, loss, or misuse.  

 

Your Rights

You may request to:

• Review or update your information

• Withdraw consent for SMS communications

• Request deletion of your personal information where permitted by law

 

Contact Us

If you have questions about this Privacy Policy or our communication practices, please contact:

Advance Telemessage Service

390 West St, Ludlow MA 01056
Phone: 413-493-3600
Email: Info@atmsi.net